SaaSquatch Help Center

Birthday

Engage with loyal customers on their birthday with a special reward.

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🔗 Why run this program:

Churn by reminding a user that they are valued
Engagement
Revenue by encouraging purchases with rewards
Customer Lifetime Value by decreasing churn

🔗 Example:

A company wants to show their appreciation to loyal customers by offering a time limited discount during their birthday month.

The company runs a Birthday Program that sends a $25 credit to users a week before their birthday so they can buy themselves something nice.

🔗 Features:

  • Choose how many days before their birthday to give a reward.
  • Set as a one time reward or to give a gift every year.
  • Target specific customer segments
  • Customizable email to notify users when they get a reward