SaaSquatch Help Center

Referral Program

This program rewards referrers and their friends on purchase or custom events.

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Use Cases

The New Referral Reward Program is perfect for:

  • Encouraging users to make their first purchase
  • Increasing new customer traffic and sign-ups
  • Improving customer engagement and lifetime value


  1. Select when you want to reward all referring and/or referred user, and any limits on earnable rewards. Choose from a 'First Purchase'conversion event, or define your own custom conversion event.
  2. Choose a type and value of the reward you would like to provide for referring customers, and newly referred customers.
  3. Configure the email sent to customers who successfully earned a reward for making their first purchase (This email can also be disabled).
  4. Enable the program from the Program Management screen.

How it works

The participants activity is registered in the SaaSquatch system. The SaaSquatch system monitors whether both referring and referred users are eligible for the reward, set in the Program Reward Rules. If the customer is eligible, they are notified by email (if enabled) that the reward has been earned and is ready for use.

Example Email

Referral Program Email V2

Supported Rewards

SaaSquatch's API-based programs provide the power and flexibility to customize the type of reward that you would like to provide to returning customers. These include:

  • Dollar Credit
  • Percent Discount
  • Points
  • Custom Rewards
  • Gift Card