Win Back Program
Re-engage existing customers through targeted rewards after a specified period of no purchase activity.
The Win Back Program is perfect for:
- Re-engaging past customers
- Reducing customer churn
- Increasing customer spending frequency
- Promoting new services
Set how long after a user's last activity date you would like to automatically send a reward.
Choose the reward type and value you would like to send.
Configure the reward notification email sent to customers who have successfully earned a reward. (This email can also be disabled)
Launch your new program!
How it works
The SaaSquatch system monitors available customer data to determine whether or not the customer is eligible for the reward detailed in the Program Reward Rules. If they meet the criteria, the customer will be notified by email (if enabled) that the reward has been added to their account balance and is ready for use.
SaaSquatch's API-based programs provide the power and flexibility to customize the type of reward that you would like to provide to eligible participants. These include:
- Dollar Credit
- Percent Discount
- Custom Rewards